FOLLOW THE RELEASES
At Silvia Chedid Dental Clinic, privacy and security are priorities and we are committed to transparent handling of our users'/clients' personal data. Therefore, this Privacy Policy sets out how the collection, use and transfer of information from customers or other people who access or use our website is carried out.
By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (article 5, LXXIX; and article 22, XXX - included by EC 115/2022) , Data Protection rules (LGPD, Federal Law 13.709/2018), consumer provisions of Federal Law 8078/1990 and other applicable Brazilian legal system rules.
Thus, Silvia Chedid, registered with the CPF under nº 083.524.608-62, in the role of Data Controller, is bound by the provisions of this Privacy Policy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.
1.1. Personal data provided by the holder
The data collection carried out by our website happens or can happen on all pages, when filling out forms, registering for contact or sending questions. The user of our website, when accessing it and filling out any of the forms on our website, as well as accepting the cookies used, expressly and clearly demonstrates that he agrees and gives his consent to the collection and further processing of his data.
Our website will collect information from users, such as full name, IP address, user's telephone number, e-mail, contact telephone number, among other data that are collected by completing the forms on this website. User and visitor personal data are collected by the platform as follows:
Newsletter: the data registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests to unsubscribe.
1.2. Personal data collected automatically
We can monitor our site with analytics and pixels, we work with the collection of some data from users automatically, but this data is computed only to better know our audience and to have knowledge about which pages are most accessed.
The data collected automatically are treated with security and respecting the privacy of our users, being collected directly by the system.
2. How do we collect your data?
In this sense, the collection of your personal data takes place as follows:
When a visitor accesses pages on the site: interaction and access information is collected by the company to ensure a better visitor experience. This data can deal with the keywords used in the search, the sharing of a specific document, comments, page views, profiles, the URL where the visitor comes from, the browser they use and their access IPs, among others that may be stored and retained.
We only collect user data in necessary cases, such as to provide you with a service, but all in accordance with the legislation in force in our country and expressly respecting the General Data Protection Law.
The collection of data that takes place on our website occurs only when there is knowledge and free and spontaneous consent of the user.
We do not carry out any data collection without the user's permission, or by any means that could render consent invalid, such as coercion.
Data collection can happen by filling in forms on our website, filling out a registration form on our website or accepting to receive information in your email or contact number.
2.1. Consent
It is from your consent that we process your personal data. Consent is the free, informed and unequivocal expression by which you authorize Silvia Chedid to process your data.
Thus, in line with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, evidencing Silvia Chedid's commitment to transparency and good faith towards its users/customers, following the relevant legislative regulations.
By using Silvia Chedid's services and providing your personal data, you are aware and consenting to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
At any time and at no cost, you may withdraw your consent.
It is important to note that the revocation of consent for the processing of data may imply the impossibility of adequate performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.
3. What are your rights?
Silvia Chedid assures its users/clients their rights as holder provided for in article 18 of the General Data Protection Law. That way, you can, free of charge and at any time:
Confirm the existence of data processing, in a simplified way or in a clear and complete format.
Access your data, being able to request them in a legible copy in printed form or by electronic means, safe and suitable.
Correct your data, when requesting the edition, correction or update of these.
Limit your data when unnecessary, excessive or treated in breach of legislation through anonymization, blocking or elimination.
Request the portability of your data, through a report of registration data that Silvia Chedid deals with you.
Delete your data processed from your consent, except in cases provided for by law.
Revoke your consent, disallowing the processing of your data.
Inform yourself about the possibility of not providing your consent and about the consequences of denial.
4. How can you exercise your proprietary rights?
To exercise your proprietary rights, you must contact Silvia Chedid through the following available means:
Email: silviachedid@gmail.com
Phone: 11 3045-4339
In order to ensure your correct identification as the holder of the personal data object of the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.
5. How and for how long will your data be stored?
Your personal data collected by Silvia Chedid will be used and stored for the time necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers.
In general, your data will be kept as long as the contractual relationship between you and Silvia Chedid lasts. After the period of storage of personal data, they will be deleted from our databases or anonymized, except for the cases legally provided for in article 16 general data protection law, namely:
I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set forth in this Law are complied with; or
IV – exclusive use of the controller, its access by a third party being prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be kept, despite the exclusion of other data.
The storage of data collected by Silvia Chedid reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have risk-appropriate security measures and access control to stored information.
6. What do we do to keep your data safe?
To keep your personal information secure, we use physical, electronic and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the treatment and the risks that any violations would generate for the rights and freedoms of the data subject collected and processed.
Among the measures we have adopted, we highlight the following:
Only authorized persons have access to your personal data
Access to your personal data is made only after the confidentiality commitment
Your personal data is stored in a safe and suitable environment.
Silvia Chedid is committed to adopting the best postures to avoid security incidents. However, it is necessary to point out that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties occur, such as cyber attacks by hackers, or also as a result of the negligence or recklessness of the user/customer himself.
In the event of security incidents that may generate relevant risk or damage for you or any of our users/clients, we will communicate to those affected and the National Data Protection Authority about what happened, in line with the provisions of the General Data Protection Law. Data.
7. With whom can your data be shared?
In order to preserve your privacy, Silvia Chedid will not share your personal data with any unauthorized third parties.
In addition, there are also other hypotheses in which your data may be shared, which are:
I – Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities.
II - Case of corporate movements, such as merger, acquisition and incorporation, automatically
III – Protection of Silvia Chedid's rights in any type of conflict, including those of a judicial nature.
7.1. International data transfer
Some of the third parties with whom we share your data may be located or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation.
In this sense, Silvia Chedid is committed to always adopting efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements. By agreeing to this Privacy Policy, you agree to this sharing, which will take place according to the purposes described in this instrument.
8. Cookies or browsing data
Cookies refer to text files sent by the platform to the visitor's computer and which are stored there, with information related to navigation on the website. Such information is related to access data such as access location and time and is stored by the visitor's browser so that the platform's server can read them later in order to customize the platform services.
The visitor to the Silvia Chedid platform declares to know and accept that a navigation data collection system can be used through the use of cookies.
The persistent cookie remains on the visitor's hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following the browser's instructions. The session cookie is temporary and disappears after the browser is closed. You can reset your web browser to refuse all cookies, however some features of the platform may not function properly if the ability to accept cookies is disabled.
To manage your browser's cookies, just do it directly in the browser settings, in the Cookies management area. You can access tutorials on the topic directly from the links below:
if you use the Internet Explorer .
if you use the Firefox .
if you use the safari .
if you use the Google Chrome .
if you use the Microsoft Edge .
if you use the Opera .
9. Amendment of this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on: March 10, 2022.
We reserve the right to modify this Privacy Policy at any time, mainly depending on the adequacy of any changes made to our website or in the legislative scope. We recommend that you review it frequently.
Any changes will take effect as of their publication on our website and we will always notify you of the changes.
By using our services and providing your personal data after such modifications, you consent to them.
10. Responsibility
Silvia Chedid provides for the liability of agents who act in the data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We undertake to keep this Privacy Policy updated, observing its provisions and ensuring compliance.
In addition, we are also committed to seeking technical and organizational conditions that are safely able to protect the entire data processing process.
If the National Data Protection Authority requires the adoption of measures in relation to the processing of data carried out by Silvia Chedid, we undertake to follow them.
10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, Silvia Chedid is not responsible for:
I – Any consequences arising from the negligence, recklessness or malpractice of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.
We emphasize that the responsibility regarding the confidentiality of the access data lies with the user.
II – Malicious actions by third parties, such as hacker attacks, unless Silvia Chedid's culpable or deliberate conduct is proven.
We emphasize that in the event of security incidents that may generate significant risk or damage for you or any of our users/customers, we will communicate to those affected and the National Data Protection Authority about what happened and we will comply with the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records necessary for the use of Silvia Chedid's services; any consequences arising from false information or entered in bad faith are the sole responsibility of the user/customer.
11. Data Protection Officer
Silvia Chedid provides the following means for you to contact us to exercise your proprietary rights:
Email: silviachedid@gmail.com
Phone: 11 3045-4339
If you have questions about this Privacy Policy or the personal data we process, you can contact our Personal Data Protection Officer, through the following channels:
Email: silviachedid@gmail.com